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Topic: Engagement

Why more service providers are deploying AI in customer engagement

By Oscar Magu   2025-11-20 14:30:09

The increased usage of artificial intelligence in customer engagement and within the business value chain is not limited to financial services providers.

IG opposes politics engagement case as CSs fail to respond

By Kamau Muthoni   2025-11-19 10:13:25

Inspector General of Police Douglas Kanja has asked the court not to issue orders in relation to his participation and Cabinet Secretaries participation in active politics.

Why Parliament must craft law to end disputes on engagement of citizens

By Kamau Muthoni   2025-10-25 15:53:24

Two years ago, a group led by the now President Ruto’s economic advisor David Ndii challenged Uhuru and then handshake partner Raila Odinga’s bid to amend the Constitution.

Oil marketer Galana opts for direct customer engagement as it celebrates 25 years

By Brian Ngugi   2025-10-08 14:41:21

Kenyan-owned oil marketer Galana Energies Ltd, is celebrating a quarter-century of operations with a week of customer appreciation events, highlighting its local ownership in a competitive market.

Taylor Swift says yes to Travis Kelce in romantic engagement

By Molly Chebet   2025-08-28 16:01:37

Taylor Swift has announced her engagement to Travis Kelce in a romantic Instagram post featuring the proposal, her diamond ring, and celebratory reactions from fans and public figures.

Living in 'sin'? Ronaldo, Rodriguez engagement raises questions on Saudi cohabitation laws

By AFP   2025-08-26 16:49:47

The celebrity couple and their blended brood of five children have been living in the birthplace of Islam for more than two years.