A failed transaction, a confusing interface, or a slow response may register as a minor deviation on a dashboard.
In the space of several weeks, the outbreak has spread to several provinces nearby and on to Ugandan soil.
Many businesses make a critical mistake; they confuse access to customers with ownership of customers
A business may generate impressive revenue but still struggle to meet its obligations if customers pay late or cash is tied up in stock.
Many business owners struggle with delegation because they believe nobody can do the work as well as they can.
Digital technology is reducing the importance of distance, while regional integration is gradually creating opportunities that were once beyond the reach of most small businesses.